Lifetime Warranty on select Window Well Covers’s Sloped, Flat, and Bubble style covers come with a Lifetime Warranty to the original purchaser. The Lifetime Warranty is non-transferable, without consent of  Your Lifetime Warranty will replace a defective window well cover free of charge. Proof of purchase is required and replacement is the sole remedy to the purchaser under this warranty and in no event shall be liable for any incidental or consequential damages, losses, or expenses.

Our Lifetime Warranty protects your cover from:

  • Broken aluminum parts, hinges, or locks
  • Cracks or splits in the Polycarbonate cover
  • Broken clips that attach the cover to the well

Our Warranty does not protect you against: damage caused by alteration, improper installation, improper maintenance, abuse, misuse, or intentional damage.

  • Lifetime Warranty: Sloped, Flat, Bubble covers
  • 7 Year Warranty: Custom Aluminum Grates and Atrium Covers

If you have any questions regarding our warranty, or would like to start a claim, please call 1-888-650-9355.

Return Policy

Due to the custom nature of our window well covers, all covers and products on are non-refundable. There are no returns on all products unless the product arrives with significant defects or does not fit, in which case you can exchange your cover for a product equal or lesser value. If you have questions about our return policy, please call 1-888-650-9355.