Our Frequently Asked Questions section has you covered.
We understand that choosing the right window well or cover can raise a lot of questions—so we’ve gathered the most common ones into our Frequently Asked Questions section to make your experience smoother. Whether you’re wondering how to measure for a custom-fit cover, what makes a window well egress-compliant, or which materials best suit your climate, you’ll find clear, helpful answers right at your fingertips.
Our FAQ section is designed for both homeowners and contractors, offering quick insights on sizing, installation, warranties, customization options, shipping, and more. It’s a one-stop resource to help you make confident decisions—and if your question isn’t there, we’re always just a phone call or email away.
At Window Well Experts, we’re not just product providers—we’re problem solvers. This FAQ section is just one more way we make the process easier, more transparent, and customer-focused.
Do you offer installation services for your covers?
While we do not offer installation services, since we ship nationwide–most of our covers are designed for easy DIY installation in under 30 minutes or less as shown in the video below and can easily be installed by anyone comfortable using a drill and a screwdriver.
Every cover order includes installation instructions and all needed hardware.
If you need further assistance with your installation, feel free to call our team at 888-650-9355, option 2. We may be able to recommend contractors in your area to help you with installation.