Window Well Experts » Faqs
Do your covers come with a warranty?
Our Lifetime Warranty protects your cover from:
- Broken aluminum parts, hinges, or locks
- Cracks or splits in the Polycarbonate cover
- Broken clips that attach the cover to the well
Our Warranty does not protect you against: damage caused by alteration, improper installation, improper maintenance, abuse, misuse, or intentional damage.
Do your covers come off in case of emergency?
All of our covers are designed for easy emergency exit from your basement and “pop off” easily from the inside by pushing up on the window well cover. Safety is our number 1 priority, we make sure each and every cover is Egress Code compliant so that your family is safe.
Window Well Covers with Hinges
Covers with an optional aluminum hinge easily swing open from the inside like the picture below:
Emergency Exit with Quick-release Locks
We do offer optional quick-release locks that lock the window well cover in place on your window well, but can easily unlock from the inside by pulling on a pin in case of emergency. See the pin below? Simply pull the pin at all the lock locations and your cover will pop right off for easy emergency exit in under 5 seconds.
What sizes do decorative window well liners come in?
WindowWellExperts.com can provide up to 60″x 100″ or 60″ x 120″ in most varieties.
Will the basement window well covers block the light into my basement?
WindowWellExperts.com use CLEAR SEE-THROUGH plastic that allows in the same amount of light as a clear window. With metal grate window well covers, the grid pattern of the grate does diffuse light with about a 20% reduction of light transmission.
How do I measure my window wells to order the right size cover?
Do you service, sell, and deliver window well covers to My Area, USA?
WindowWellExperts.com has factory warehouses and representatives servicing all of the United States and can deliver anywhere in North America.
How are the covers removable and if I want, can I get some type of locking system for security and burglar resistance?
WindowWellExperts.com offer several options for locking, hinging, and/or propping open the window well cover. All of our window well covers are easily removable. From snap-on/snap-off clips (our most common option) to burglar resistant locks with quick release pin removable from inside to more deluxe systems with hinges and prop open devices. All are available options.
How long will the window well covers last?
WindowWellExperts.com manufactures our “Unbreakable” clear plastic window well covers using special U.V. Formula to protect the covers for up to 15 years in direct sunlight against yellowing, fading, or becoming brittle. The metal grate window well covers are manufactured in aluminum to be lightweight and rust-free for a lifetime.
Are your window well covers safe for children, pets, and adults if they were to stand or fall on them?
WindowWellExperts.com manufactures all Clear Plastic window well covers from “Unbreakable” type plastic known as Polycarbonate, also sometimes referred to as Lexan. These “Unbreakable” basement covers support up to 400 lbs. Our metal grate window well covers also support up to 400 lbs.
Do you have the right size window well cover to fit my basement window well and/or egress window well?
WindowWellExperts.com has over 75 stock special sized tools and molds currently for window well covers that fit the most common sizes. If your wells do not fall into those size ranges we can make to order ANY SIZE Clear “Unbreakable” Plastic window well cover or metal grate window well cover.
How do I install my covers?
Where are your prices?
Since most of our products are custom fabricated to fit your individual needs, we first request information from you in order to provide an accurate quotation. Please give us a call at 1-888-650-9355 or fill out our Free Estimate form with your measurements to get a quote!